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FAQ


How long i can got my order?

In normal ,the order can ship out in 7-10 days after we received payment. the ship methods is postoffice air express, ship time need 7-10 days(customs clearance time is excluded) after we ship out order, we'll update order and give buyer tracking number, the tracking number can check on postoffice website .

How about the import orcustoms tax?

Our price not include the import tax or customs fee,becasue diffrent policy on diffrent country, from our used experience the the mail waybill declare cost less 100us$ will no have customs tax or fee at list states: USA,UK,Australia,Canada,Germany. if the buyer have diffren request about declare cost ,please notice us when you make order.

Refund & Return Policy

What is the return/refund policy?

We guarantee the quality of our products. All of our products are covered by an After-Sales WARRANTY, for return and repair / replacement. Before returning items to us, please read the return policies carefully. And we are unable to accept returns or exchanges due to reasons such as a change of mind, or a minor difference from the item shown in picture. Albeit, we are open to communication with customers regarding any such issues. You can send e-mail or call us, we will be glad to help you.

What if my package is lost or broken during shipping?

If you find that your product has been broken during shipping, please ask the courier for a Certificate, and contact us for a return authorization. After confirmation, we will send a replacement unit once we receive the tracking number of your returned product. If your order is lost during shipping, please contact our Customer Service center immediately. As soon as we confirm that the package has been lost, we will send you a replacement.

What material of your company fairings?

Our fairings made of ABS plastic.

What diffrent of Injection molding fairings and Compression molding fairings?

Compression Moulding feature is:
1)Some intall table is sticker on fairings , no shaped at a time with fairings.
2)Some faiirngs install work may need make small adjust by buyerself.
Injection molding feature is:
1)The fairings and install component injection shaped at a time.
2)Easy fittings and exactly shap as same as factory parts.

Compression Moulding fairingsVS Injection Molding fairingfs , which will more good?

That very difficult to answer this question.First : not all fairings have Injection Molding , we have near near 90 sort diffrent bike fairings , but just have 35 sort bike have Injection Molding option.Second :The ABS Compression Moulding cheaper than Injection Molding , that's no means ABS Compression Moulding bad than Injection Molding ,each of them has it's good points. ABS Compression Moulding have higher strength and pliable and paint more fastness . Injection Molding fairings easy fitting but thickness thiner and easy broken or crack when bike fall down but fitting work easy.Third: The Compression Moulding fitting technology base on the factory experience , and biker experience is important too. after all the bike bodyworks fitting work is a skill things. so in usually we suggest intall work need by professional .

Can i order the color schemes on diffrent model fairings?

Yes, all our website listed paint schemes suitable for all our listed fairings model, if you wish some one paint on some schemes on other diffrent faiirngs just need make comment in your order or give us email. we'll paint as your request.

How to make customize order?

The buyer can make customize order if not find the paint color schemes on our website. please send your color schemes design pic or photo or pic URL by email. we'll confirm your customize request and design detail. in normal,the simple customize order will not add extra fee but if the request too complex , we may charge some fee for order.

How can I get an even better price? Do you wholesale?

Frequently we will put some items on sale. We also do wholesale and drop shipping. To wholesale/bulk order, we will provide you VIP customer service and offer you some discounts. Please email directly to us.

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